You will receive full store credit if your outfit happens to be defective, the wrong item or you don't receive the order within the promise delivery time. You will have to return your previous item within 5-7 days before receiving your store credit. Once the item is returned you will be sent a e-gift card through email and you will be able to use it immediately. We do not accept return items that have be worn, damaged, washed, or altered. Nor do we accept return items that are tights, bodysuits, lingerie, or swimsuits. You will be responsible for shipping cost when returning the item, it is recommended that you use trackable shipping when returning an item.